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Store Policy

Customer Care

At RK Designs, we support builders, fabricators, and automotive professionals with purpose-built 3D-printed jigs and fabrication aids designed for accuracy, repeatability, and real-world shop use.

 

If you have questions about our products, your order, or a custom solution, our Customer Care team is ready to assist.

Contact & Support

For assistance, please contact us using one of the following methods:

To help us respond quickly, include your order number and relevant vehicle or application details when reaching out.

Product Information & Custom Work

Our jigs and fabrication aids are designed for specific automotive applications. If you have questions regarding fitment, compatibility, materials, or intended use—or if you’re interested in custom 3D-printed tooling—please contact us before ordering. We’re happy to discuss your project and help determine whether a product is suitable for your application.

All products should be test-fitted and verified prior to use. Due to the nature of 3D printing, minor dimensional tolerances, surface variation, or cosmetic differences may occur and do not affect functionality.

Order Processing & Shipping

Orders are typically processed within 1–3 business days. Many RK Designs products are manufactured to order, and production times may vary depending on order volume and product complexity. Estimated lead times are listed on each product page whenever applicable.

Returns & Issues

If there is an issue with your order—such as a defect, damage during shipping, or an incorrect item—please contact us promptly. We will work with you to resolve the issue in accordance with our Returns & Policies.

Please note that fabrication tools and automotive jigs are intended for experienced users. Proper setup, measurement, and verification are the responsibility of the customer. RK Designs is not responsible for damage, injury, or loss resulting from misuse, improper installation, modification, or failure to verify fitment before use.

Built by Fabricators, for Fabricators

RK Designs products are developed with hands-on automotive fabrication in mind. Our tools are designed to assist skilled users—not replace professional judgment. Always follow safe shop practices and verify results before final welding, cutting, or installation.

Customer feedback is essential to our process and helps drive continuous improvement across our product line. We appreciate your trust in RK Designs and look forward to supporting your next build.

Privacy & Safety

At RK Designs, your privacy and data security are taken seriously. We collect only the information necessary to process orders, provide customer support, and improve your experience on our website. We do not sell, rent, or trade your personal information to third parties.

Information We Collect

When you make a purchase or contact us, we may collect the following information:

  • Name, billing address, and shipping address

  • Email address and phone number

  • Order details and purchase history

  • Information you voluntarily provide through contact forms or email

This information is used solely to fulfill orders, provide support, and communicate with you regarding your purchase.

Payment Processing & Security

All payments are processed securely through trusted third-party payment providers. RK Designs does not store or have access to your full credit card or banking details. These providers use industry-standard encryption and security measures to verify and process payments safely.

How We Use Your Information

Your information may be used to:

  • Process and ship your orders

  • Confirm successful purchases and provide order updates

  • Respond to customer service inquiries

  • Contact you if there is an issue with your order or shipment

  • Improve our products, services, and website functionality

We will only contact you when it is necessary to complete your order, provide support, or respond to a request you initiated.

Third-Party Services

In addition to payment processors, we may use trusted third-party services for shipping, website analytics, and order management. These services receive only the information required to perform their specific function and are required to handle your data responsibly.

Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online system is 100% secure, we continuously work to maintain safe and reliable systems.

Your Responsibility

Customers are responsible for maintaining the confidentiality of their account information and ensuring that any data provided to RK Designs is accurate and up to date.

Updates to This Policy

RK Designs may update this Privacy & Safety policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

If you have questions or concerns about how your information is handled, please contact us through our 

Would you like to print these models?

Some RK Designs products are available as digital files for customer-side 3D printing. These files are intended for users with experience in 3D printing and fabrication who understand material selection, printer setup, and part verification.

Before printing, please consider the following:

  • Printer capability, material choice, and print settings will directly affect part strength, accuracy, and durability.

  • Printed parts must be test-fitted and verified before use in any automotive or fabrication application.

  • Files are designed to specific dimensions, but final results may vary depending on printer calibration and tolerances.

  • These files are provided for personal or shop use only and may not be resold, shared, or redistributed.

By choosing to print these files yourself, you accept full responsibility for the quality, safety, and suitability of the finished part. RK Designs is not responsible for failed prints, material selection, printer settings, or damage, injury, or loss resulting from the use of self-printed parts.

If you are unsure whether a file is right for your setup or application, we recommend purchasing a printed part directly from RK Designs or contacting us prior to purchase for guidance.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

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